FAQ
Frequently asked questions
Clear answers about wallet credit, usage, subscriptions, and how Tycoon charges for work.
My affiliate platform (Rewardful/Impact) already sends welcome emails. Why add Tycoon on top?
Rewardful's welcome email is the same paragraph for every partner — a YouTuber with 200K subscribers gets the identical text as a random SEO blog. That's fine for notifying the partner their account is live, but it does zero recruiting work. Tycoon's welcome pack reads the partner's recent content and writes three angles specifically for their audience, picks creatives that match their brand, and points them to the landing page their traffic converts on. The difference shows up in 14-day activation rate: generic welcome gets ~18% of partners to their first referral, personalized plan gets ~52%. You're not replacing Rewardful — it stays as the tracking and payout rails. Tycoon is the partner manager on top.
Can AI actually spot affiliate fraud? Coupon abuse and self-referrals seem subtle.
The obvious stuff is easy: IP match between affiliate and customer, refund rate above 12%, coupon-stacking across multiple codes. The AI catches those in the weekly scan. The harder patterns — a partner driving fake traffic through a click farm, or a creator quietly self-referring through a burner account — show up in second-order signals: conversion rate that's 5-10x the program median, time-on-site under 8 seconds, device/browser clusters that don't match the partner's claimed audience. The AI CFO flags these for your review rather than auto-suspending, because false positives damage real partners. You approve or dismiss in 30 seconds per flag. It's not a magic fraud filter — it's a tireless auditor who actually looks.
What if I use multiple affiliate platforms — say Rewardful for SaaS and Impact for creators?
Tycoon treats them as two data sources feeding one program view. The AI Head of Growth normalizes partner data across platforms (same email = same partner regardless of where they signed up), runs the same weekly audit on both, and unifies reporting. When you ask 'who are my top 10 partners by revenue', you get one list across Rewardful + Impact + PartnerStack. Payouts stay per-platform because the money flows through each platform's rails, but the strategy, outreach, and fraud review are one program. This is actually the main reason founders adopt Tycoon for affiliate work — the alternative is reconciling three dashboards every Friday.
Do I still need to answer affiliate DMs, or does the AI handle those too?
The AI handles first response for every inbound. Questions about commission rates, links not tracking, creative requests, cookie duration, tax forms — 80% are repeat questions with known answers. The AI drafts a reply within minutes and tags it by confidence. High-confidence replies auto-send. Medium-confidence drafts land in your inbox for a one-click approve. Anything unusual — a partner asking for a custom contract, a complaint about a payout, a co-marketing pitch — escalates to you with full context attached. Response time across the whole program averages under 30 minutes vs. the 2-day industry norm, and you personally touch maybe 15% of messages.
How is this different from hiring a dedicated Partner Manager?
A dedicated Partner Manager costs $75-120K/year, takes 3 months to onboard, has holidays, and plateaus at managing ~50 active partners well. The AI Head of Growth scales to 200+ partners without the human burning out, works 7 days a week, and replies in the same hour a partner messages. What the human does better: relationships that require feel — a top creator considering exclusive deals, a strategic co-marketing conversation, a messy refund dispute that needs empathy. Most founders at Tycoon's stage don't have that many of those — maybe 5-10 relationships really need a human. You spend time there; the AI runs the other 95%.