FAQ
Frequently asked questions
Clear answers about wallet credit, usage, subscriptions, and how Tycoon charges for work.
Why do companies move off ChatGPT Enterprise?
Three common reasons: (1) Seat pricing at $60+/user/mo with 150-seat minimums means you're paying for hundreds of people who open the tool twice a week. (2) It's a chatbot, not a worker — your team still does the real work, ChatGPT just speeds up drafting. (3) Single-model lock-in to OpenAI — no way to use Claude for code review and Gemini for long documents within the same workflow. Tycoon replaces 'AI chat subscription' with 'AI team that ships work'.
Is Tycoon cheaper than ChatGPT Enterprise?
Usually, dramatically. ChatGPT Enterprise is ~$60/user/mo with a 150-seat minimum — that's $108K/year minimum before you've shipped a single task. Tycoon is usage-based: a 20-person company running content, outbound, and ops through the AI team typically spends $200-$800/mo. The break-even is roughly 10-15 active ChatGPT Enterprise seats; above that, Tycoon saves money while doing more work per dollar.
Does Tycoon have the same enterprise security as ChatGPT Enterprise?
Honestly, not quite yet. ChatGPT Enterprise has SOC 2 Type II, zero retention, SAML SSO, and full tenant isolation — Tycoon has SSO, row-level isolation, and zero retention on Claude/GPT API calls, but SOC 2 Type II certification is in progress (Q3 2026 target). If you're in a regulated industry (healthcare, banking, government) and need the certification today, ChatGPT Enterprise or Claude for Work are the safer choices.
Can Tycoon and ChatGPT Enterprise coexist?
Yes, and that's often the right setup. Employees use ChatGPT Enterprise as a personal thinking and drafting tool. Tycoon runs the cross-functional work — marketing campaigns, support triage, outbound, bookkeeping. You're paying for two different products: an assistant for individuals and a team for the company. Many customers end up downsizing ChatGPT Enterprise seats from 'everyone' to 'knowledge workers who actually use it' after Tycoon takes over the execution work.
Which alternative is best for knowledge retrieval vs execution?
Glean is unbeatable for pure knowledge retrieval across 100+ SaaS tools — if your question is 'where did we decide X?', use Glean. For execution (ship the campaign, close the books, answer the ticket), Tycoon's role-based team outperforms any chatbot because the AI CMO remembers what it did last week and builds on it. For a hybrid — chat + some actions — Microsoft Copilot and ChatGPT Enterprise with GPT agents are middle ground but both are still seat-priced.