Company knowledge is the durable context the AI team should remember: brand voice, product details, customer notes, decisions, strategy, working rules, key links, and reusable lessons.
Most company knowledge lives in Library as tagged Docs. Astra and worker agents read it before relevant work and update it when they learn something durable.
What should I save? Brand voice, product specs, pricing, customer profiles, recurring decisions, workflows, company rules, and links to your site, docs, and repo.
What does not belong there? One-off task instructions, things the team should forget tomorrow, and secrets like API keys or passwords. Credentials belong in Connectors, API-key settings, or Vault-backed flows, not in Library docs.