What are Notes? Notes are the things the team should know about your company — brand voice, product details, customer notes, decisions, key links. Astra pulls from them whenever the team works on something so you don't have to repeat yourself.
What should I put in Notes? Brand voice, product specs, pricing, customer profiles, decisions you don't want to re-explain ("we don't do referral discounts"), and key links to your site, docs, and repo.
What doesn't belong in Notes? One-off task instructions (those go in the task brief), things you'd rather the team forget tomorrow, and secrets like API keys and passwords (those go in integration settings).