FAQ
Frequently asked questions
Clear answers about wallet credit, usage, subscriptions, and how Tycoon charges for work.
Can the AI really write narrative in my voice?
After 30 days of learning from your Slack/email/chat output, it's indistinguishable for operational prose (metrics commentary, 'what happened', 'what's next'). For philosophical vision-setting and personal anecdotes, it drafts a structure and you fill in the specifics. Most founders find themselves editing 10-20% of the AI draft instead of writing from scratch, and the final version sounds more like them because Astra starts from their actual communication patterns, not a generic 'founder voice' template.
My board wants a specific template with our brand fonts and investor logos. Does this work?
Yes. You upload your board template once (Pitch, Google Slides, or Keynote). Astra generates slides that match the template — same fonts, same color system, same investor-logo slide, same section breaks. For Pitch specifically, the integration is deepest (we can generate and modify slides programmatically). For Google Slides and Keynote, Astra generates the content + chart images, and the template lives unchanged.
What about the 'losses and learnings' slide — will AI paper over real problems?
Astra writes operational honesty by default, not PR gloss. It surfaces: customers lost last quarter and why, features that didn't hit adoption targets, hiring misses, cash surprises. For most founders, the draft is actually MORE honest than what they'd write themselves (because they'd soften for the audience). You can edit to add nuance or defer specific topics, but the default is specifics with evidence — which is what good boards want.
How does this handle sensitive topics — a co-founder conflict, a legal issue, something that shouldn't be in writing?
Anything you flag as 'sensitive' gets a placeholder in the deck ('closed-session discussion topic') and the full context goes to a separate executive summary that Astra delivers to specific board members directly. For legal/HR issues specifically, the workflow has a 'privileged' mode where the content routes to an isolated memory scope and gets purged after the meeting. You control what's in the formal record vs what's verbal-only.
My board meeting is every 6 weeks — does running this every time mean the deck looks repetitive?
Repetition of structure is GOOD for boards — same metrics in the same place every meeting lets them track trends without re-learning the layout. What varies is the content: the 2-3 strategic topics up for discussion, the customer stories, the hires, the losses. Astra uses a consistent skeleton (headline metrics → wins → losses → product → financials → team → discussion → asks) and fills it with fresh content each cycle. Board members describe it as 'finally getting a deck I can actually compare to last quarter's'.