FAQ
Frequently asked questions
Clear answers about wallet credit, usage, subscriptions, and how Tycoon charges for work.
What if I have low paid customer counts per channel — is the data significant?
Below 10 paid customers per channel/quarter, ranking is noisy. She flags low-confidence channels with a ⚠️ and recommends extending the analysis window to 6 months for those. For early-stage products with <100 paid customers total, she pivots to leading indicators (signup-to-trial, trial-to-paid) instead of paid customer counts.
How does she handle multi-touch attribution for B2B with long sales cycles?
Default first-touch for cycles <30 days, time-decay multi-touch for longer cycles. She'll show both views so you can see where deals start vs where they close. Most B2B has 'webinar started, organic search closed' patterns — first-touch and last-touch matter differently for budget decisions.
What if my best channel can't scale (organic SEO takes years)?
She'll flag scaling potential per channel: organic SEO compounds slowly but ceilings are high; partnerships scale linearly with effort; paid scales fast but CAC rises. The reallocation recommendation factors in scaling room — she won't tell you to '10x organic' if it's a 12-month bet.
Can I see channel performance by customer segment?
Yes — she'll break down by plan tier (Starter/Pro/Enterprise) or ICP segment if defined. Often the channel mix differs dramatically: Meta brings cheap signups but Starter-tier only; LinkedIn brings expensive signups but Enterprise-tier. The right channel depends on the segment you want to grow.