FAQ
Frequently asked questions
Clear answers about wallet credit, usage, subscriptions, and how Tycoon charges for work.
What if I don't track feature requests in Linear?
She'll create a Linear project for you on day 1 and start tagging requests as they come in. For backfill, she scans last 6 months of Intercom conversations and Granola transcripts to seed the database. After 30 days you'll have the full picture even if you've never tracked formally before.
Vote count seems important too — am I ignoring it?
No — she shows both. Vote count tells you what people will tweet about. Revenue impact tells you what they'll pay for. Often they're the same; when they differ, revenue impact wins for build prioritization. The vocal free-tier features can ship later as part of broader releases.
Can she predict which features will actually retain customers?
After 6 months of data she can — she correlates 'features shipped' with 'retention/expansion of customers who requested them.' Early on the prediction is rough; by month 6+ she'll tell you 'features in cluster X have an 80% retention lift, features in cluster Y have 0% lift, prioritize X.'
What if my CEO/PM has different priorities?
She informs, doesn't decide. The report is data; you weigh it against strategy, technical debt, and team capacity. She'll flag if a roadmap item has zero customer demand signal (a 'we think this is cool' build) — useful for healthy debate, not a veto.