FAQ
Frequently asked questions
Clear answers about wallet credit, usage, subscriptions, and how Tycoon charges for work.
Is 40% realistic for my industry?
B2B SaaS averages 22-28% on big lists, 35-45% on engaged segmented lists. Newsletters with strong voice can hit 50%+. 40% is achievable for most founders if the list is properly segmented and dead weight is removed. If your list has structural issues (bought list, no opt-in confirmation), Astra will flag this in week 1 and reset expectations.
Won't cutting 30-40% of my list hurt my reach?
Counterintuitively, it raises reach. Email providers (Gmail especially) demote senders whose mail goes to inactive inboxes. Removing dead subscribers improves your sender reputation, which improves delivery rate to active ones. Net opens typically go up, not down — and revenue per send goes up sharply.
Can Astra write the subject lines or do I have to?
Astra writes them by default — 3 variants per send based on what's worked for similar SaaS lists and your historical winners. You can review before sending or give her full autonomy. Most founders give autonomy by week 3 once they trust the patterns.
What if I'm on a platform Astra doesn't directly integrate with?
Astra works natively with Mailchimp, Resend, ConvertKit, Customer.io, and Klaviyo. For others (HubSpot, ActiveCampaign, MailerLite) she connects via Composio. The deliverability audit and subject-line A/B work everywhere; segmentation depends on what your platform exposes.