FAQ
Frequently asked questions
Clear answers about wallet credit, usage, subscriptions, and how Tycoon charges for work.
What if I don't have access to the contract PDF?
Astra works from whatever you have — paste the key clauses into chat, share the email thread with the AE, or upload a screenshot. With just renewal date and current price she can still build a credible cheatsheet, just slightly less precise on contract gotchas.
Will Astra negotiate on my behalf instead of prepping me?
She can — see the related skill `negotiate-better-vendor-rates`. Prep mode is for when you want to drive the conversation yourself (often the right call for high-stakes vendor relationships). Async mode is for when you'd rather not be in the loop at all.
What if the vendor is small and won't budge on price?
Astra ranks alternative concessions: longer payment terms, slower pay schedule, locked rate for 24-36 months, removed minimum, free seats for new hires, dedicated support. Often the price stays but you walk out with $5-15K of effective value.
How aggressive should the opening ask be?
Astra anchors the opening to a defensible number — usually the strongest competitor's public price or your usage-justified rate. She avoids unanchored lowballs (which damage relationships) but won't ask gently when leverage is real. The cheatsheet shows you the reasoning.