How do monthly plan credits work?
The credits that land each month as part of your plan stay in your wallet as long as you keep your subscription active. Unused credits roll over from month to month — there is no "use it or lose it" within a billing cycle.
Do manual top-up credits expire?
Credits you add through a one-time top-up have no expiration date. They sit on the balance until your team uses them, even if you pause for months.
How are credits spent?
When a task runs, credits are drawn from the wallet automatically. Top-up credits and plan credits are held in the same balance.
Where can I see the details?
Billing shows your current balance.
What happens if I cancel?
If you cancel, your remaining credits stay usable through the end of the paid cycle. After that, only manually added credits remain on the balance. If you pause instead, your workspace, agents, and history stay exactly as they are, and nothing is owed for the gap.
For what happens when credits run out, see the out-of-credits guide. For how to add funds, see the top-up guide.
For what happens when credits run out, see what happens when the wallet runs out.