FAQ
Frequently asked questions
Clear answers about wallet credit, usage, subscriptions, and how Tycoon charges for work.
Mercury already auto-categorizes transactions. Why do I need this?
Mercury's categorization is rule-based and shallow — it looks at the merchant name and assigns a best-guess category. It gets things like 'AWS' right but stumbles on anything ambiguous: a Stripe payout (revenue? fee? transfer?), a conference ticket (travel? marketing? education?), or a contractor payment via Mercury check. Tycoon codes using your chart of accounts plus 90 days of your actual coding decisions, so it learns that YOUR company puts Figma in 'Software' not 'Marketing Tools', and that meals >$200 go to 'Client Entertainment' not 'Meals & Entertainment'. After 60 days it's running 95%+ accuracy on transactions Mercury would miscategorize.
What if I'm already using a bookkeeper on Pilot or Bench?
Tycoon doesn't replace a human bookkeeper for complex judgment calls (equity comp, revenue recognition, tax positioning), but it eliminates 80% of the work they're charging you for — receipt chasing, coding routine transactions, reconciling bank feeds. Most founders using Pilot ($400-800/mo) keep the human for monthly close review and quarterly sanity checks, and let Tycoon handle the daily grind. The human bill drops to ad-hoc or a cheaper tier. Net savings: $300-600/month while getting cleaner books faster.
How does it handle receipts from weird sources — a physical receipt from a cab, a Venmo payment, or a subscription where the vendor emails quarterly summaries?
For physical receipts, snap a photo in the Tycoon iOS shortcut (or just email the photo to receipts@). OCR handles handwritten and thermal-paper receipts. Venmo and Zelle payments sync from your bank feed with a 'needs memo' flag — the AI pings you in chat to confirm what it was for. Quarterly subscription emails (AWS summary, Google Workspace invoice) get parsed and matched against the individual transactions already posted. Edge cases surface in chat as questions, not silent failures.
What about 1099 contractors — can it track payments for year-end reporting?
Yes. AI Bookkeeper tags every payment to a contractor (via Mercury check, bill pay, or Stripe payout) against that vendor's record. At year end it produces a 1099-ready report: contractor name, address, EIN/SSN (collected via W-9 upload when first paid), year-total, and flags anyone over $600 who needs a 1099-NEC. Most founders get their 1099s filed by mid-January instead of scrambling at the March deadline.
Can it catch subscription leaks — SaaS tools we're paying for but no longer use?
Yes, this is one of the highest-ROI features. AI Bookkeeper tracks every recurring charge, flags subscriptions where monthly cost >$50 but zero logged usage (via Slack/Linear/Notion integration). Typical surface area: old Heroku projects, abandoned Zapier Pro plans, forgotten marketing tools from a 2-week experiment, seats for ex-employees. First audit usually finds $200-800/month in dead subscriptions. It runs again quarterly so the rot doesn't come back.