---
slug: password-reset
title: Resetting your password
category: capability
status: published
tags: [password, reset, forgot, recover, login, 密码, 重置, 找回]
aliases: []
lastEditAt: 2026-04-26
---
If the chairman forgets their password, the reset flow takes a couple of minutes and only needs access to the email on file.

## How to reset

1. Go to the sign-in page.
2. Click **Forgot password**.
3. Enter the email address on the account.
4. Check that inbox for a reset email — it usually arrives within a minute.
5. Click the link in the email and pick a new password.

The reset link expires after a short window for security. If it expires, just request a fresh one from the same flow.

## No reset email?

- Check the spam folder
- Confirm the email address was typed correctly
- Make sure mail from Tycoon's send domain isn't filtered or blocked

If none of the above turns up the email, contact support — there may be a typo in the address on file or a deliverability issue worth investigating.

## Changing a password you remember

The chairman doesn't need to "reset" if they still know the current password. Go to **Settings → Account → Security → Change password**, enter the current password and the new one, and save.

## Password requirements

Tycoon requires a reasonable minimum length and discourages common, easy-to-guess passwords. The signup and reset screens validate in real time. A password manager generating a long random string is the lowest-friction approach.

## With 2FA enabled

Password reset works the same way, but after picking the new password the chairman is also asked for a current 2FA code (or a recovery code) to complete sign-in. See the 2FA reference for what to do if the authenticator is also lost.

## After a reset

All other active sessions are signed out automatically. The chairman signs in fresh on every device.
