# Tycoon help center

Plain-text index of every public help doc. Each entry links to the user-facing page; append `/page.md` to any link below to fetch the raw markdown.

Site: https://tycoon.us

## Get started

Your first hour with Tycoon.

- [What is an AI employee](https://tycoon.us/help/what-is-an-ai-employee) — What is an AI employee?
- [What is Tycoon](https://tycoon.us/help/what-is-tycoon) — What is Tycoon?
- [Who is Astra, the AI CEO](https://tycoon.us/help/what-is-astra-ai-ceo) — Who is Astra?

## The AI team

Astra and the eight specialists.

- [AI employee roles and what each one does](https://tycoon.us/help/agent-roles) — Who are the AI employees?
- [How to bring Casey into a task](https://tycoon.us/help/how-to-talk-to-casey) — What you see
- [How to bring Dev into a task](https://tycoon.us/help/how-to-talk-to-dev) — What you see
- [How to bring Harper into a task](https://tycoon.us/help/how-to-talk-to-harper) — What you see
- [How to bring Jordan into a task](https://tycoon.us/help/how-to-talk-to-jordan) — What you see
- [How to bring Riley into a task](https://tycoon.us/help/how-to-talk-to-riley) — What you see
- [How to bring Sage into a task](https://tycoon.us/help/how-to-talk-to-sage) — What you see
- [How to bring Sam into a task](https://tycoon.us/help/how-to-talk-to-sam) — What you see
- [How to bring Victor into a task](https://tycoon.us/help/how-to-talk-to-victor) — What you see
- [How to talk to a team member about a task](https://tycoon.us/help/how-to-talk-to-an-ai-employee) — What you see
- [What Astra can do](https://tycoon.us/help/what-can-astra-do) — Astra is the AI CEO — the only employee you talk to directly.
- [What Casey can do](https://tycoon.us/help/what-can-casey-do) — Casey is the Head of Content.
- [What Dev can do](https://tycoon.us/help/what-can-dev-do) — Dev is the AI CTO.
- [What Harper can do](https://tycoon.us/help/what-can-harper-do) — Harper is the General Counsel.
- [What Jordan can do](https://tycoon.us/help/what-can-jordan-do) — Jordan is the AI CMO.
- [What Riley can do](https://tycoon.us/help/what-can-riley-do) — Riley handles external research — competitor tear-downs, market intel, pricing benchmarks, and customer sentiment analysis.
- [What Sage can do](https://tycoon.us/help/what-can-sage-do) — Sage is the Head of SEO.
- [What Sam can do](https://tycoon.us/help/what-can-sam-do) — Sam is the AI CFO.
- [What Victor can do](https://tycoon.us/help/what-can-victor-do) — Victor makes videos — product demos, launch trailers, social clips, talking-head explainers, and highlight reels.
- [When does Astra bring in other employees](https://tycoon.us/help/when-does-astra-bring-in-other-employees) — When does Astra bring in other employees?
- [Who handles coding tasks](https://tycoon.us/help/who-handles-coding-tasks) — Who handles coding tasks?
- [Who handles content tasks](https://tycoon.us/help/who-handles-content-tasks) — Who handles content tasks?
- [Who handles design review](https://tycoon.us/help/who-handles-design-review) — Who handles design review?
- [Who handles finance questions](https://tycoon.us/help/who-handles-finance-questions) — Who handles finance questions?
- [Who handles legal questions](https://tycoon.us/help/who-handles-legal-questions) — Who handles legal questions?
- [Who handles marketing tasks](https://tycoon.us/help/who-handles-marketing-tasks) — Who handles marketing tasks?
- [Who handles research tasks](https://tycoon.us/help/who-handles-research-tasks) — Who handles research tasks?

## Using Tycoon

Everyday actions and surfaces.

- [How to ask the team to do something](https://tycoon.us/help/how-to-ask-the-team-to-do-something) — How do I ask the team to do something?
- [How to cancel a task](https://tycoon.us/help/how-to-cancel-a-task) — How do I cancel a task?
- [How to create a goal](https://tycoon.us/help/how-to-create-a-goal) — Tell Astra in the CEO chat.
- [How to create a project](https://tycoon.us/help/how-to-create-a-project) — Open the workspace nav, click New project, give it a name and a one-line description of what the project is about.
- [How to edit a task](https://tycoon.us/help/how-to-edit-a-task) — Open the task and drop a comment in the thread saying what you want changed.
- [How to export an asset](https://tycoon.us/help/how-to-export-an-asset) — You can pull any finished asset out of Tycoon as a file you own.
- [How to pause a routine](https://tycoon.us/help/how-to-pause-a-routine) — Tell Astra to pause it, or open the routine on the project's routines panel and toggle it off.
- [How to teach the team about your business](https://tycoon.us/help/how-to-add-knowledge) — How do I teach the team about my business?
- [How to view past tasks](https://tycoon.us/help/how-to-view-task-history) — Open the feed and scroll back, or open a project's task list to see everything that ran inside it.

## Connect your tools

GitHub, Slack, Gmail, and more.

- [Apps and services the team can use](https://tycoon.us/help/supported-integrations) — What integrations are available?
- [Connecting Discord](https://tycoon.us/help/how-to-connect-discord) — What does connecting Discord do?
- [Connecting GitHub](https://tycoon.us/help/how-to-connect-github) — How do I connect GitHub?
- [Connecting Gmail](https://tycoon.us/help/how-to-connect-gmail) — How do I connect Gmail?
- [Connecting Google Calendar](https://tycoon.us/help/how-to-connect-google-calendar) — How do I connect Google Calendar?
- [Connecting LinkedIn](https://tycoon.us/help/how-to-connect-linkedin) — How do I connect LinkedIn?
- [Connecting Notion](https://tycoon.us/help/how-to-connect-notion) — How do I connect Notion?
- [Connecting Slack](https://tycoon.us/help/how-to-connect-slack) — How do I connect Slack?
- [Connecting Stripe](https://tycoon.us/help/how-to-connect-stripe) — How do I connect Stripe?
- [Connecting Telegram](https://tycoon.us/help/how-to-connect-telegram) — How do I connect Telegram?
- [Connecting Twitter / X](https://tycoon.us/help/how-to-connect-twitter) — How do I connect X (Twitter)?
- [How to disconnect an integration](https://tycoon.us/help/how-to-disconnect-an-integration) — You can cut off the team's access to any connected service in one click.
- [What data flows through integrations](https://tycoon.us/help/data-flow-with-integrations) — What access does the team get when I connect a service?

## Workflows

How a project moves through the team.

- [A blog publishing workflow with the team](https://tycoon.us/help/blog-publishing-workflow) — How do I publish a blog post with the team?
- [A competitor analysis workflow](https://tycoon.us/help/competitor-analysis-workflow) — How do I get a competitor analysis?
- [A landing page workflow with the team](https://tycoon.us/help/landing-page-workflow) — You can ship a landing page in a couple of days with the team handling research, copy, design, and code.
- [An SEO keyword research workflow](https://tycoon.us/help/seo-keyword-research) — You can run a real keyword research pass without spending a day in spreadsheets.
- [Setting up a weekly content cadence](https://tycoon.us/help/weekly-content-cadence) — How do I set up a weekly content schedule?
- [Setting up AI-driven sales outreach](https://tycoon.us/help/ai-driven-sales-outreach) — How do I start sales outreach?

## Concepts

What each idea in Tycoon means.

- [Goal vs task — what is the difference](https://tycoon.us/help/goal-vs-task) — What's the difference between a goal and a task?
- [Task states and what each means](https://tycoon.us/help/task-lifecycle) — What states can a task be in?
- [What a goal is](https://tycoon.us/help/what-is-a-goal) — What is a goal?
- [What a project is](https://tycoon.us/help/what-is-a-project) — What is a project?
- [What a routine is](https://tycoon.us/help/what-is-a-routine) — What is a routine?
- [What a task is](https://tycoon.us/help/what-is-a-task) — What is a task?
- [What a workspace is](https://tycoon.us/help/what-is-a-workspace) — What is a workspace?
- [What an asset is](https://tycoon.us/help/what-is-an-asset) — What is an asset?
- [What knowledge is](https://tycoon.us/help/what-is-knowledge) — What is knowledge?
- [What the CEO chat is](https://tycoon.us/help/what-is-the-ceo-chat) — What is the CEO chat?
- [What the feed is](https://tycoon.us/help/what-is-the-feed) — What is the feed?
- [What the morning brief is](https://tycoon.us/help/what-is-the-morning-brief) — What is the morning brief?
- [What the team roster is](https://tycoon.us/help/what-is-the-team-roster) — What is the team roster?

## Billing & plans

How pricing works, refunds, top-ups.

- [Can I try Tycoon for free](https://tycoon.us/help/trial-period) — Is there a free trial?
- [How much Tycoon costs](https://tycoon.us/help/pricing-credits) — Tycoon charges a flat monthly usage budget.
- [How to add funds to the wallet](https://tycoon.us/help/top-up-credits) — How do I add funds?
- [How to cancel your subscription](https://tycoon.us/help/how-to-cancel-subscription) — How do I cancel my subscription?
- [How to change your plan](https://tycoon.us/help/how-to-change-plan) — How do I change my plan?
- [How to update your payment method](https://tycoon.us/help/how-to-update-payment-method) — You can update the payment method on your account from the billing settings.
- [Refund policy](https://tycoon.us/help/refund-policy) — This page describes Tycoon's refund approach for subscription charges and top-up purchases.
- [What happens when the wallet runs out](https://tycoon.us/help/what-happens-when-credits-run-out) — What happens when my wallet hits zero?
- [What Tycoon charges for](https://tycoon.us/help/what-counts-as-usage) — What costs money?
- [When credits in your wallet expire](https://tycoon.us/help/when-do-credits-expire) — Do credits expire?
- [Which Tycoon plan should I pick](https://tycoon.us/help/subscription-plans) — Tycoon has three monthly plans.

## Account & privacy

Settings, security, data export.

- [GDPR and CCPA](https://tycoon.us/help/gdpr-ccpa-compliance) — What privacy rights do I have?
- [How to delete a workspace](https://tycoon.us/help/how-to-delete-my-workspace) — Deleting a workspace is permanent.
- [How to delete your account](https://tycoon.us/help/how-to-delete-my-account) — Deleting an account removes the chairman's login and all personal data tied to it.
- [How to export your data](https://tycoon.us/help/how-to-export-my-data) — The chairman owns the work.
- [How to invite a teammate](https://tycoon.us/help/how-to-invite-a-teammate) — A workspace can have more than one human chairman.
- [How to switch workspaces](https://tycoon.us/help/how-to-switch-workspaces) — One login can belong to multiple workspaces — each is a separate company with its own AI team, credit balance, and history.
- [How we handle your data](https://tycoon.us/help/data-privacy) — What data does Tycoon collect?
- [Notifications and how to control them](https://tycoon.us/help/notifications-and-alerts) — Notifications keep you in the loop on what the AI team is doing — without flooding your inbox.
- [Resetting your password](https://tycoon.us/help/password-reset) — If the chairman forgets their password, the reset flow takes a couple of minutes and only needs access to the email on file.
- [Security overview](https://tycoon.us/help/security-overview) — Security at Tycoon is built around a few practical commitments: encrypt data, limit access, monitor for problems, and be honest about scope.
- [Sessions and login](https://tycoon.us/help/session-and-login) — A session is what keeps the chairman signed in across page loads and across days.
- [The weekly summary](https://tycoon.us/help/weekly-summary) — What is the weekly summary?
- [Two-factor authentication](https://tycoon.us/help/two-factor-authentication) — How does 2FA work in Tycoon?
- [What gets stored and for how long](https://tycoon.us/help/data-retention) — What does Tycoon keep?

## Troubleshooting

When something doesn't look right.

- [AI gave a wrong answer](https://tycoon.us/help/ai-gave-a-wrong-answer) — The AI gave me a wrong answer.
- [AI misunderstood my request](https://tycoon.us/help/ai-misunderstood-my-request) — The AI did great work — but for the wrong thing.
- [AI stopped mid-task](https://tycoon.us/help/ai-stopped-mid-task) — The AI stopped working on a task and won't continue.
- [How to redo a task](https://tycoon.us/help/how-to-redo-a-task) — What's happening
A task finished but the chairman wants another pass — a fix, a different angle, or a sharper version of the same deliverable.
- [My task failed](https://tycoon.us/help/my-task-failed) — What's happening
A task ended with a "Failed" status icon instead of "Done", and the thread shows a short note from the teammate explaining what stopped them.
- [My task is stuck](https://tycoon.us/help/my-task-is-stuck) — What you see
- [My task took too long](https://tycoon.us/help/my-task-took-too-long) — What's happening
A task eventually finished, but it ran much longer than the rough estimates in [response times](/help/response-times) — long enough that the chairman noticed and is wondering if somet
- [Task output looks wrong](https://tycoon.us/help/task-output-looks-wrong) — Why does the output look broken?

## Reference

Limits, formats, supported things.

- [File formats the team can read and produce](https://tycoon.us/help/supported-file-formats) — The team can read and produce most formats you would expect a coworker to handle.
- [File size limits](https://tycoon.us/help/file-size-limits) — What are the file size limits?
- [How fast the team responds](https://tycoon.us/help/response-times) — Here is what to expect for typical work:
- [How many tasks can run at once](https://tycoon.us/help/concurrent-task-limits) — How many tasks can run at the same time?
- [Supported browsers](https://tycoon.us/help/browser-support) — Which browsers are fully supported?
- [Supported languages](https://tycoon.us/help/supported-languages) — What languages does Tycoon support?
- [Using the command line](https://tycoon.us/help/cli-tyctl-overview) — Is there a command line for founders?
- [What kinds of things Dev can build](https://tycoon.us/help/what-tycoon-can-build) — What can Dev build?
- [What videos Victor can produce](https://tycoon.us/help/video-formats-and-engines) — What kind of videos can Victor make?
- [Where shipped sites and apps live](https://tycoon.us/help/deploy-targets) — Where does my site or app go when Dev ships it?